Cert CII

Certificate in Insurance CII Qualification

LOCATION: Andover or In-House

PRICE: £2000+VAT + Exam fees

DURATION: Fast Track - Only 12 Days

The Certificate in Insurance generally takes a year to obtain. We have devised an intensive 12 day course and providing the individual candidate is successful in all three examinations they will, upon completion, be awarded this prestigious qualification. 

This course is only suitable for candidates who have worked within an insurance company or brokerage for a minimum of 6 months. The programme can be provided at your own offices (in-house), at an alternative venue of your choice, or at the Wiser Academy based in either Andover or Swindon.

Undertaking training
One of our in house training sessions
In-house Training


The Certificate in Insurance is a core qualification for insurance staff working in various sectors of the industry. It supports role-specific learning which will assist the leaner in developing the relevant knowledge, skills and behaviours needed for them to be successful in their career and to support the employer’s business objectives.

This qualification is the first step towards becoming professionally qualified and, as such, its value is widely recognised by employers throughout the insurance industry.

In the past learners have either engaged in self–study; typically taking several months to complete the three modules required to qualify, or have enrolled on part time courses often taking several weeks to complete each module.

The Cert CII is a core qualification for anyone who wishes to further a career in the insurance industry.

Upon completion of this certification, CII members are entitled to use the designation Cert CII.


The ‘Fast Track’ route allows you to concentrate upon gaining your qualification in the shortest possible time – Just 12 days to achieve full accreditation.

Taught at our Academy in Andover, or for group bookings, in-house at your premises, candidates will study and sit the exams for three modules (including the mandatory IF1).

This can be done over 12 consecutive working days or divided into the three modules and delivered over a longer period of time – see further down for a list of modules.

All of the study materials are provided by the Academy, along with our dedicated professional trainers. We are confident you will have all the support you need to successfully earn the 40 credits required for Cert CII accreditation.

Unmatched Success Rate

At the Wiser Academy we boast a 98% success rate in supporting delegates to achieve their Cert CII, compared with the national average of 70-75%, without the drop-out problems associated with self-study. About 20% of people who embark on self-study drop out after the first exam.

If you can’t get out of the office for 12 days don't worry - Our other two options are a lot more flexible but take a little bit longer.



This approach combines self-study with access to our online e-learning platform, as well as a face to face revision session delivered just prior to the examination.

  • Once the training schedule has been agreed, each chapter of the module will be broken down into manageable sections to fit with the chosen timescale. The learning materials will then be regularly released to the learner section by section via email or our e-learning platform.

  • Once the learner has successfully completed all the chapters of the module, and the related quizzes, they will take a 100 question mock exam on-line

  • Revision sessions and exams are normally held at the Wiser Academy although they can be delivered at your premises.

  • The revision session will be followed immediately by the exam which we will book with the CII.

  • Upon completion of the first module (exam) the process is repeated for the remaining two modules.

  • The learner will also have the option of contacting a trainer at the Wiser Academy by either phone or e-mail to obtain assistance or clarification regarding the training material.
In consultation with yourself, and based on what time commitment the delegate is comfortable with, we will prepare a learning schedule for each individual CII unit. For example, if the learner commits to completing each unit in three months then they will achieve Cert CII in nine months.



The third option offers a pure Distance Learning programme. The learner has access to our online e-learning portal.

  • In all other respects the course format is the same as the blended learning with the course being created particular to the individual learner’s needs in accordance with their requirements and agreed commitment.
  • Similar to the Blended programme, trainers will be available by phone or e-mail throughout the course to answer any queries that may arise for the learners.
  • Once all chapters have been completed and the 100 question mock exam has been taken the result will be advised to the learner. At that point the learner will need to book their exam with a CII examination centre in their particular area. Should the learner so wish, the exam can be booked by us.
Tutor support is the critical difference between our programme and other self-study options. Keeping disciplined and motivated is often the key challenge for learners that are self-studying, our regular trainer interventions ensure learners stay on track and achieve their qualification within the agreed timescale.



It doesn't matter which route you decide to go down to achieve the Cert CII, Wiser academy will try our up most to facilitate your needs. We have found that individuals who have achieved Cert CII status are better equipped and more confident, this has allowed them to excel in their role.

Benefit to employers:
Staff will return back to work with a full understanding of insurance terms and products resulting in a much more confident approach when dealing with clients.

This newfound confidence in their knowledge has in turn a direct relationship to increased sales conversion. Their enhanced ability to confidently advise upon and ultimately sell the right product, at the right price, without resorting to price incentives, ensures that sales revenue increases. Coupled with the fact that the requirements of the customer remain paramount ensures a ‘win win’ situation.

The benefits that a professional qualification brings to any business are invaluable:

  1. Every 1% increase in conversion rates can add Millions to your business.
  2. Customer retention is fundamental in insurance and professionally trained employees are the answer to providing great customer service.
  3. Direct relationship to conversion of leads into sales.
Benefit to employees:
Once employees obtain their Cert CII they will become a much more valuable, confident member of the business. Achieving Cert CII provides an employee with a solid foundation upon which to pursue further qualifications if they wish to do so.



Insurance fundamental - Mandatory*

Gives the learner an overview of insurance from risk through to regulation.
This is the building block of the Certificate in Insurance (Cert CII) that all other modules build on.
It is a compulsory unit for Cert CII.

Exam Details: The exam is 100 multiple choice questions with 2 hours to complete - 15 credits

Insurance Business

Covers basic insurance products and practice including underwriting and policy wording.
This module is ideal for anyone working within general insurance, selling or administering multiple classes of insurance.


Exam Details: The exam is 100 multiple choice questions with 2 hours to complete - 15 credits

Insurance Underwriting

Covers the role of underwriting including identification, assessment and acceptance of risk.
An ideal module for anyone aspiring to or working in an underwriting team

Exam Details: The exam is 75 multiple choice questions with 2 hours to complete - 15 credits

Claims Handling processes

Covers the claims handling process including notification, assessment and settlement.
Perfect for anyone working in a claims environment

Exam Details: The exam is 75 multiple choice questions with 2 hours to complete - 15 credits

Motor Insurance Products

This unit covers the practices and procedures connected with private motor, motorcycle and commercial motor insurance.
An ideal module for anyone who deals with motor insurance

Exam Details: The exam is 75 questions consisting of 50 multiple choice questions and 5 case studies of 5 questions each with 2 hours to complete - 15 credits

Home Insurance Products

This unit covers the practices and procedures connected with Home insurance.
An ideal module for anyone who deals with home insurance

Exam Details: The exam is 75 questions consisting of 50 multiple choice questions and 5 case studies of 5 questions each with 2 hours to complete - 15 credits

Health Insurance Products

This unit covers the fundamental principles and practices relating to healthcare insurance.
An ideal module for anyone who deals with health insurance

Exam Details: The exam is 100 multiple choice questions with 2 hours to complete - 15 credits

Packaged Commercial Products

Covers the design and development of packaged commercial policies including the design and operation of such insurance.
This module is ideal for anyone who works within commercial insurance.

Exam Details: The exam is 75 multiple choice questions with 2 hours to complete - 15 credits

Customer service in insurance

Gives knowledge and understanding of customer service in an insurance context.
This module is ideal for anyone working in a customer facing & people management role.

Exam Details: The exam is 50 multiple choice questions based around 10 case studies with 90 minutes to complete - 15 credits

Insurance Broking Fundamentals

To provide knowledge and understanding of the roles and responsibilities of insurance broking organisations.
The exam consists of 65 Multiple Choice questions and 2 case studies with 5 Multiple choice questions on each

 
 

Fees

Fast Track

£2,000 + VAT per person

£10,000 + VAT for a group of up to 10 people

Blended Learning

£950 + VAT per person

 

Distance Learning

£600 + VAT per person

 

Exam Fee Per Unit

(Total of Three exams to take)

CII Members: £106 per exam
Non-members: £147 per exam

 

How to Apply?

How to book the course?

To book the courses please use the Enquiry form provided Or call us on 08444 999 470 to reserve a place or arrange on-site training.

In-house delivery

For any training delivered in-house at your premises we ask that you pay the trainer’s travel and accommodation costs